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Part I

A+ Core Hardware

Chapter.1. Installing, Configuring, and Upgrading Hardware

  1. Identifying System Modules
  2. Identifying System Resources
  3. Peripheral Ports, Cabling, and Connectors
  4. Installing and Configuring ATA/IDE Devices
  5. Connectors, Jumpers, Masters, and Slaves
  6. Installing and Configuring SCSI Devices
  7. Installing and Configuring Peripheral Devices
  8. Upgrading The Peripherals
  9. Portable Systems

Chapter.2. Identifying and Troubleshooting System Component Errors

  1. Identifying and Troubleshooting System Component Errors
  2. Troubleshooting Procedures and Best Practices

Chapter.3. Preventative Maintenance

  1. Preventative Maintenance Products
  2. Working with Power
  3. Disposing of the Junk
  4. Electrostatic Discharge

Chapter.4. Motherboards, Processors, and Memory

  1. Processors
  2. Memory
  3. Motherboards
  4. Inside the CMOS

Chapter.5. Printing and Printer Basics

  1. Types of Printers
  2. Connecting Printers
  3. Troubleshooting Printers and Print Quality

Part II

A+ Operating Systems

Chapter.7. Introducing the Operating System

  1. Contrasts Between Windows 9x/Me, Windows NT, Windows 2000, and Windows XP
  2. Identifying Major System Files
  3. Using Command-Line Functions and Utilities
  4. Managing Disks, Directories, and Files
  5. Major Operating System Utilities

Chapter.8.Installing the Operating System

  1. Pre-Installation Procedures
  2. Starting the Installation
  3. Partitioning the Hard Disk
  4. Formatting the Hard Drive
  5. Installation Commands
  6. Installation Methods
  7. Upgrading the Operating System
  8. Installing and Running Programs

Chapter.9. Diagnosing and Troubleshooting

  1. A Problem with System Boots
  2. Searching for Answers
  3. Common Windows Operational Errors
  4. Troubleshooting Programs
  5. Viruses and Virus Types

Chapter.10. Networking the Operating System

  1. Introducing the Network
  2. Setting Permissions to Shared Resources
  3. Accessing the Internet
  4. Internet Connectivity Technologies
  5. Firewalling Under Windows XP